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Big news is coming for millions of Italian users. A new restriction on the use of computers will come into effect on November 19th. telemarketing against the unwanted phone calls! Here's what changes.
Telemarketing: What's changing starting November 19th? Updates on unwanted calls.
The new restrictions on the telemarketing, an absolute novelty for millions of Italian users.
In this way, it will put an end to the unwanted phone calls from national mobile numbers. Here's what's changing.
What's new and how to stop unwanted calls
The new crackdown on telemarketing comes after a process already started on 19 August 2025 when a resolution of theAGCOM which imposed the automatic blocking of calls from spoofed landline numbers. Despite this, most of the unwanted phone calls it kept coming from apparently Italian cell phone numbers.
With the latest innovation, the aim is to put a stop to the phenomenon of spoofing, the technique through which operators and call center They use apparently Italian numbers, often similar to the users' local numbers, to get users to answer. With the new crackdown, who will carry out the calls? sales calls must use certified and traceable numbers, entered in the assigned registers and traceable to the calling party.
“A test bench”
“This is a crucial test to evaluate the effectiveness of the new rules against uncontrolled telemarketing.” explain from the Authority. “The goal is to better protect users and make the origin of calls transparent.”
Changes
In conclusion, what will be the changes? Sales calls should only come from verifiable numbers. It will then be easier to recognize suspicious calls and report them. call center those who do not adapt will risk fines and suspension of activities, based on checks by Agcom, the Privacy Guarantor, and the Guardia di Finanza.
The Public Opposition Register continues to block promotional calls from any operator, even if you are a customer of that company.