"The new Arianna chatbot is very important, and it's the goal that all public administrations should achieve, and which INPS has already achieved or is achieving: making the relationship between public administration and citizens transparent. Not only that, but also guiding citizens through the services that public administration can provide." This was stated by Alessio Butti, Undersecretary for Innovation to the Presidency of the Council of Ministers, in Rome at the INPS General Directorate, attending the presentation of 'Arianna', the social security institution's new digital assistant, based on Artificial Intelligence.
https://www.youtube.com/watch?v=o-5hiLFJRJs
