Adnkronos (Adnkronos) – According to the European Agency for Safety and Health at Work (EU-OSHA)'s OSH Pulse 2025, 29% of European workers report stress, depression, or anxiety, 37% report general fatigue, and 44% report severe workload pressure. Therefore, recognizing signs of distress is the starting point for creating the conditions for an inclusive work environment, where people feel listened to, respected, and free to ask for help without fear of judgment.
Over the past two years, Nestlé has launched a program that has trained over 400 managers—in both corporate headquarters and production facilities—with courses dedicated to early recognition of signs of stress, distress, and potential burnout. The goal is to develop listening and interpersonal skills, helping team leaders identify challenging situations and foster open dialogue, while also focusing on their own well-being.
“Mental health isn't just a topic to be addressed on an anniversary: it's part of people's well-being and must be part of everyday work.
For several years, we have chosen to focus on prevention, starting with those who lead our work groups, and combining it with concrete support tools. Our goal? We want talking about mental health not to be an exception, but a natural part of our corporate culture, built on listening, trust, and inclusion,” said Giacomo Piantoni, HR Director for the Nestlé Group in Italy.
The training is complemented by the company's in-house psychological counseling service, which in three years has provided over 500 hours of consultations during working hours, with usage growing year after year.
In addition, the Group has partnered with Serenis, an online medical center for physical and mental well-being, which allows members of the Group to access online psychological support services at affordable rates, facilitating contact with qualified professionals and the opportunity to pursue personalized programs.
"Physical and mental health must go hand in hand: caring for both is part of our integrated prevention model. The program we've developed over the years, which involves an ever-increasing number of people, is proof of this: the use of the counseling service demonstrates that seeking support, and doing so early, is becoming a natural choice," said Ramona Politanò, employee health manager for the Nestlé Group in Italy.
To help overcome the stigma that still surrounds the topic, Nestlé continues to promote webinars, meetings, and opportunities to share experiences and gain greater awareness. Among these is the October 14 webinar with Alessio Carciofi, professor, wellbeing advisor, and author of the new book "Spegni tutto: come: vivere nell'era artificiali senza diventare robot" (Turn it off: how to live in the artificial age without becoming a robot), published by Feltrinelli. This event focuses on psychological well-being and, in particular, the relationship with digital work tools, which, in some cases, can problematically invade family environments, cause stress, and negatively impact people's well-being.
From training leaders to access to specialist support, Nestlé aims to strengthen a culture where psychological well-being is recognised as a shared responsibility and an essential component of quality of working life.
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