Adnkronos (Adnkronos) – In a context characterized by uncertainty and a growing need for awareness in energy management, E.ON, one of the leading operators in the sector in Italy, is consolidating its presence in the region with the opening of a new sales point in Orbassano (Turin). The space was created to provide direct assistance and personalized advice, helping families and businesses choose the most efficient, cost-effective, and sustainable energy solutions.
The store will offer information and assistance on a wide range of solutions: from electricity and gas offers to photovoltaic systems with storage systems to maximize self-consumption, to heating and cooling services and electric vehicle charging solutions. The new space was inaugurated today, and a practical guide to billing was also presented during the event: a tool designed to facilitate understanding energy expenditures and consumption, helping residents identify savings opportunities and manage their utilities more consciously.
For E.ON, physical spaces are a fundamental element in the relationship with customers: places dedicated to direct dialogue, listening, and assistance, where customers can receive clear information about their energy consumption and navigate the various available solutions.
With the opening of the new Orbassano office, we want to consolidate our presence in the area and make our relationship with residents even more direct and accessible. Our goal is to offer concrete and ongoing support, based on listening, personalized advice, and a genuine understanding of the needs of families and businesses. To be truly effective, the energy transition must be understandable and accessible to everyone.
Investing in a network of local offices means precisely this: accompanying communities on a path of change that combines efficiency, savings, and sustainability, strengthening a stable and lasting relationship of trust over time,” commented Annette Peters, Chief Commercial Officer and Board Member of E.ON Italia.
Alongside the new store at Strada Torino 8, the company offers numerous contact tools, including a call center, a Reserved Area on the website, and the E.ON app. The app allows users to manage contracts, view bills, make payments, and submit self-readings, but also easily monitor their consumption, giving them greater awareness and control over their energy habits.
This customer-focused approach has helped E.ON earn recognition as a top company in "Italy's Best Customer Service 2026/2027," the annual ranking developed by Corriere della Sera in collaboration with Statista. Specifically, E.ON stood out in the "Personal Services & General Services – Gas Suppliers (Online)" category, based on a survey that collected over 300.000 user reviews and examined aspects such as communication quality, customer service expertise, customer focus, and service availability. With this new opening, E.ON confirms its commitment to promoting more informed energy use, supporting citizens and businesses in improving their consumption efficiency, reducing energy costs, and actively contributing to the energy transition.
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